Legal & Compliance
Accessibility Statement
Our Commitment
Metric Networks is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to our website.
We believe all clients and prospective clients deserve equal access to information about our IT services, certifications, and how to get in touch with our team, regardless of ability or the assistive technology they use.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for everyone.
Technical Specifications
This website relies on the following technologies for conformance:
- HTML5
- CSS3
- JavaScript
The site has been tested for compatibility with the following assistive technologies:
- NVDA (Windows screen reader)
- JAWS (Windows screen reader)
- VoiceOver (macOS and iOS)
- TalkBack (Android)
Known Limitations
While we strive for full accessibility, this website is an active work in progress. Known areas we are working to improve include:
- Some complex form fields may not be fully optimized for all screen reader configurations. We are auditing and improving these.
- Third-party embeds (such as maps or partner credential badges) may have limitations outside our direct control.
We address issues as they are identified. If you encounter a barrier, please contact us directly.
Feedback & Contact
We welcome your feedback on the accessibility of metricnetworks.net. If you experience barriers or have suggestions, please reach out:
- Email: info@metricnetworks.net
- Phone: 865.296.7590
- Contact form: metricnetworks.net/#contact
We aim to respond to accessibility feedback within 2 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the Tennessee Human Rights Commission to report a complaint.